Right of Withdrawal — Notice

You have 14 days to withdraw from this contract without giving any reason. The period begins on the day you (or a third party designated by you) take physical possession of the goods, or on the date the contract is concluded for services and digital content.

Right of Withdrawal — You have the right to withdraw from the contract within 14 days without giving any reason. In addition to the standard withdrawal form (Annex I, Part B), you can exercise your right of withdrawal directly online using the “Withdraw from the contract here” feature, available in your order area for the entire duration of the withdrawal period.

Methods of Withdrawal — You may exercise your right of withdrawal by clicking the designated online withdrawal button (“Withdraw from the contract here”) available in the orders section of the website throughout the withdrawal period, or by using the standard withdrawal form (Annex I, Part B). Confirmation of the withdrawal is followed, without undue delay, by an acknowledgment of receipt on a durable medium that includes the content of the declaration and the date and time of transmission. Any procedures that make withdrawal more difficult than the purchase are excluded.

If you cancel your order, we will refund all payments received from you, including standard shipping costs, without undue delay and in any case within 14 days from the day we are notified of your decision. We will use the same payment method you used, at no additional cost to you. For goods, we may withhold the refund until we receive the returned goods or until you provide proof of shipment; you must return the goods without undue delay and within 14 days, bearing the direct cost of the return unless otherwise agreed. You will be liable only for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics, and functioning.

Record of Withdrawal Notices — When you exercise your right of withdrawal online, we record your notice (name, contract ID, email address for confirmation), your IP address, and the date and time of transmission in an unalterable log file, for the purpose of complying with a legal obligation (Art. 6(1)(c) GDPR) and for evidentiary and accountability purposes (Art. 6(1)(f) GDPR). This data is retained for the period necessary to protect the rights of the parties (by default, 10 years). For requests regarding your data, you may contact us using the contact information provided in this policy.

Proof of Consent to Waivers of the Right of Withdrawal — For products or services for which the law excludes the right of withdrawal only upon your express consent (digital content available for immediate access; services performed immediately), at the time of your order we record the text of your consent and acknowledgment that you have accepted these terms, along with the date and time and—unless you opt out—your IP address, for the sole purpose of demonstrating the validity of the exemption and of exercising or defending a right in court. The legal basis is legitimate interest (Art. 6(1)(f) GDPR; see Art. 17(3)(e) GDPR). We retain this data for the applicable statute of limitations period (by default, 10 years), after which the IP address is deleted or anonymized. You may object to the processing (Art. 21 GDPR), provided this does not conflict with the establishment or defense of a legal claim. This consent under the Consumer Code is distinct from any consent to data processing under the GDPR.

XLNT Aesthetic & Cosmetic Unit
Contact for withdrawals: xlntunit@gmail.com